Pay Your Bill

RRCWD Customers: Pay Bills Online/Get Paperless Billing

RRCWD Has a New Billing System (NexBillPay.net)
Create a NEW account at NexBillPay.net,
Sign up for Paperless Billing and/or Pay your bill at link below.
When creating a new account, have your customer account number handy,
which can be seen on the right hand side of your paper bill above the amount you owe.
(Or call the office at: 1-707-887-7735. or Toll Free: 1-800-325-8001)
Click below to Sign Up or Sign In.

Pay Your Water Bill*
or Create New Account

Technical problems with NexBillPay.net? Call: 1-800-639-2435.
You can also try another browser – (copy and paste): https://new.nexbillpay.net/russianrivercwd/BillPay/SignIn (There have been problems reaching this site on Firefox.)
Contact NexBillPay.net to Pay via Phone: 1-888-291-1964.

* Pay by credit card or just sign up for Paperless Billing and use the payment method you want. You can also see how much water you use month to month and see your current balance.

Track Your Water Usage
To see your water usage by day, week, hour, etc. plus to see if you have a leak. First create an account at EyeOnWater (see below). Have your customer account number handy, which can be seen on the right hand side of your paper bill above the amount you owe. (Or call the office at: 707-887-7735.)

On a Desktop Computer, go to: EyeOnWater.com

On Mobile Devices (cellphones & tablets)
• Download the Eye On Water App
• Click on Download Buttons (Apple Store or Google Play) at EyeOnWater.com


Pay In-Person with Check, Cash or Credit/Debit Card
RRCWD Management’s Office:
7131 Mirabel Road, Forestville
M-F, 8 AM – 5 PM (except between noon and 1 PM)


Pay By Mail
A. Mail in your bill with the bill stub in the envelope provided.

B. If you have misplaced your bill, contact the office during regular hours to find out the amount owed:
Phone: 707-887-7735

C. If you have your bill but no envelope, mail your bill stub and check to this address only:
Russian River County Water District
PO Box 1290
Suisan City, CA 94585-1290

For more information, contact RRCWD
Phone: 1-707-887-7735. or Toll Free: 1-800-325-8001